Cancel Subscription

If you wish to cancel your subscription, you can submit a cancellation request, and our team will review and process your request.

Important: In accordance with our Terms & Conditions, cancellation requests submitted after 30 days are not eligible for a refund.

Follow the tutorial below to learn how to cancel your subscription:

Step 1 — Go to Your Subscription

• Log in to your RTMHub account and go to your dashboard.
• From the dashboard, open your Renewal Menu to view your current subscription details.
• Click Request Cancellation.

Step 2 — Request Cancellation

• Click Request Cancellation.
• Provide the required information or reason for cancellation, then click Submit Request.

Step 3 — Cancellation Request Submitted

• After submitting your request, our team will review and process your cancellation.
• You will receive further information once your cancellation request has been processed.

Step 4 — Follow Up on Your Request

• Your cancellation request will automatically be added to the Ticket menu.
• In the Ticket menu, you can use the Add Reply field to send a message to our Admin team and follow up on your cancellation request.

Step 5 — Cancellation Successful

• Your cancellation request has been successfully approved by the Admin.
• Your subscription has now been canceled, and your current plan has been deactivated.